Indicative Skill Level:
Most occupations in this major group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
- AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
- AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3); or
- AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4); or
- AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
In New Zealand:
- NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
- NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
- NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4); or
- NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. In the case of some Skill Level 5 occupations, a short period of on-the-job training may be required in addition to or instead of the formal qualification, or no formal qualification or on-the-job training may be required.
Tasks Include:
- administering contracts, programs and projects
- setting, reviewing and controlling office functions
- performing clerical, secretarial, organisational and other administrative functions
- entering, processing and editing text and data
- greeting clients and visitors, and responding to inquiries and requests for information
- producing, recording and evaluating financial, production, stock and statistical information
- receiving, processing and sending mail, documents and information
Subcategory Jobs
- 5111 Contract, Program and Project Administrators
- 5121 Office Managers
- 5122 Practice Managers
- 5211 Personal Assistants
- 5212 Secretaries
- 5311 General Clerks
- 5321 Keyboard Operators
- 5411 Call or Contact Centre Workers
- 5412 Information Officers
- 5421 Receptionists
- 5511 Accounting Clerks
- 5512 Bookkeepers
- 5513 Payroll Clerks
- 5521 Bank Workers
- 5522 Credit and Loans Officers (AUS) / Finance Clerks (NZ)
- 5523 Insurance, Money Market and Statistical Clerks
- 5611 Betting Clerks
- 5612 Couriers and Postal Deliverers
- 5613 Filing and Registry Clerks
- 5614 Mail Sorters
- 5615 Survey Interviewers
- 5616 Switchboard Operators
- 5619 Other Clerical and Office Support Workers
- 5911 Purchasing and Supply Logistics Clerks
- 5912 Transport and Despatch Clerks
- 5991 Conveyancers and Legal Executives
- 5992 Court and Legal Clerks
- 5993 Debt Collectors
- 5994 Human Resource Clerks
- 5995 Inspectors and Regulatory Officers
- 5996 Insurance Investigators, Loss Adjusters and Risk Surveyors
- 5997 Library Assistants
- 5999 Other Miscellaneous Clerical and Administrative Workers
Work and Live in Australia:
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