Couriers and Postal Deliverers
Unit Group
ANZSCO CODE - 5612

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

• AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

• NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

• sorting and sequencing items for delivery
• delivering mail, parcels, documents and other items to customers’ premises and mailboxes
• receiving orders for deliveries from customers
• collecting signatures and charges for cash-on-delivery orders
• issuing and collecting receipts for pick-up and delivery items
• keeping records of items received and delivered
• maintaining walk books, directories, mail counts, equipment maintenance logs and other delivery records
• loading and unloading mail conveyances and internal mail handling equipment
• assisting with receipting inward mail, checking wrongly addressed, missorted, undelivered and redirected mail, and processing freepost and underpaid mail