Hardware Technician Jobs in Australia
Hardware Technician Description
ANZSCO CODE - 313111
| Major Group | 3 - Technicians and Trades Workers |
| Sub-Major Group | 31 - Engineering, ICT and Science Technicians |
| Minor Group | 313 - ICT and Telecommunications Technicians |
| Unit Group | 3131 - ICT Support Technicians |
Unit Group 3131: ICT Support Technicians
ICT Support Technicians provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.
Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
- AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
In New Zealand:
- NZQF Diploma (ANZSCO Skill Level 2)
At least three years of relevant experience and/or relevant vendor certification may substitute for the formal qualifications listed above. In some instances relevant experience may be required in addition to the formal qualification.
Tasks Include:
- determining software and hardware requirements to provide solutions to problems
- responding to inquiries about software and hardware problems
- adapting existing programs to meet users’ requirements
- installing and downloading appropriate software
- ensuring efficient use of applications and equipment
- implementing computer networks
- designing and maintaining websites
- repairing and replacing peripheral equipment such as terminals, printers and modems
- may work in a call centre
Occupations in this unit group
- 313112 ICT Customer Support Officer
- 313112 Network Support Technician
- 313112 Operator Command Support Systems (Army)
- 313112 ICT Help Desk Technician
- 313112 Systems Support Officer
- 313112 ICT Help Desk Officer
- 313113 Web Administrator
- 313113 Web Master
- 313199 Applications Packager
- 313199 ICT Support Technicians nec
- 313199 Computer Systems Technician
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