Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
- AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
In New Zealand:
- NZQF Diploma (ANZSCO Skill Level 2)
At least three years of relevant experience and/or relevant vendor certification may substitute for the formal qualifications listed above. In some instances relevant experience may be required in addition to the formal qualification.
Tasks Include:
- determining software and hardware requirements to provide solutions to problems
- responding to inquiries about software and hardware problems
- adapting existing programs to meet users’ requirements
- installing and downloading appropriate software
- ensuring efficient use of applications and equipment
- implementing computer networks
- designing and maintaining websites
- repairing and replacing peripheral equipment such as terminals, printers and modems
- may work in a call centre
Occupations in this unit group
- 313111 Hardware Technician
- 313112 ICT Customer Support Officer
- 313112 ICT Help Desk Officer
- 313112 Systems Support Officer
- 313112 ICT Help Desk Technician
- 313112 Operator Command Support Systems (Army)
- 313112 Network Support Technician
- 313113 Web Master
- 313113 Web Administrator
- 313199 ICT Support Technicians nec
- 313199 Computer Systems Technician
- 313199 Applications Packager
Work and Live in Australia:
Get Your Skills Assessed for Skilled Migration Today!
To be eligible for skilled migration visas in Australia, it is mandatory to have your skills assessed for points tested visas, employer sponsored, graduate migrant, and temporary graduate.
Get your skills assessed by experienced professionals who will guide you through the process and maximize your chances of skilled migration to Australia.
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