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Survey Interviewer

Description

Alternative Title:

  • Interviewer

Interviews people and records their responses to survey and market research questions on a range of topics. May work in a call centre.

Skill Level: 5

Specialisation:

  • Market Research Interviewer

ANZSCO CODE - 561511

Major Group 5 - Clerical and Administrative Workers
Sub-Major Group 56 - Clerical and Office Support Workers
Minor Group 561 - Clerical and Office Support Workers
Unit Group 5615 - Survey Interviewers

Unit Group 5615: Survey Interviewers

Survey Interviewers interview people and record their responses to survey and market research questions on a range of topics.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

  • contacting people face-to-face and via the telephone to conduct surveys
  • recording answers to survey questions manually and electronically
  • recording the distribution of questionnaires
  • collecting questionnaires and returning them to supervisors
  • scanning questionnaires to ensure that important questions have been answered
  • may interview people at random in crowds and on the street
  • may provide self-completion questionnaires
  • may encode responses and check their consistency
  • may work in a call centre

Occupations in this unit group

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