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Retail Sales Assistant Jobs in Australia

Description

Alternative Title:

  • Sales Assistant (General)

Sells goods and services, such as food, clothing, hardware, household appliances, office supplies and cosmetics, in a retail or wholesale establishment.

Skill Level: 5

Specialisations:

  • Clothing Sales Assistant
  • Cosmetic Sales Assistant
  • Fast Food Sales Assistant
  • Hardware Sales Assistant

Unit Group 6211: Sales Assistants (General)

Sales Assistants (General) sell goods and services, such as food, clothing, hardware, household appliances, office supplies and cosmetics, in retail and wholesale establishments.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

  • determining customer requirements and advising on product range, price, delivery, warranties and product use and care
  • demonstrating and explaining to customers the establishment’s goods and services
  • selling food, beverages, clothing, footwear and other personal and household goods and services
  • accepting payment for goods and services by a variety of payment methods and preparing sales invoices
  • assisting with the ongoing management of stock such as product inventories and participating in stocktakes
  • stacking and displaying goods for sale, and wrapping and packing goods sold

Occupations in this unit group

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