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Hotel and Motel Managers
Unit Group
ANZSCO CODE - 1413

Hotel and Motel Managers organise and control the operations of hotels and motels to provide guest accommodation, meals and other services.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks Include:

  • directing and overseeing reservation, reception, room service and housekeeping activities
  • supervising security arrangements, and garden and property maintenance
  • planning and supervising bar, restaurant, function and conference activities
  • observing liquor, gaming, and other laws and regulations
  • assessing and reviewing customer satisfaction
  • overseeing accounting and purchasing activities
  • ensuring compliance with occupational health and safety regulations
  • may provide guests with local tourism information, and arrange tours and transportation

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