Technical Sales Representatives
Unit Group
ANZSCO CODE - 2254

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

• compiling lists of prospective client businesses using directories and other sources
• acquiring and updating knowledge of employers’ and competitors’ goods and services, and market conditions
• visiting regular and prospective client businesses to establish and act on selling opportunities
• assessing customers’ needs and recommending and explaining goods and services to them
• monitoring customers’ changing needs and competitor activity, and reporting these developments to sales management
• quoting and negotiating prices and credit terms, and completing contracts and recording orders
• arranging delivery of goods, installation of equipment and the provision of services
• reporting to sales management on sales made and the marketability of goods and services
• following up with clients to ensure satisfaction with goods and services purchased, and resolving any problems arising
• preparing sales reports and maintaining and submitting records of business expenses incurred