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Office Managers and Program Administrators
Sub-Major Group

Office Managers and Program Administrators plan and undertake administration of organisational programs and projects, and organise and manage the activities of offices and practices.

Indicative Skill Level:

Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • coordinating activities to ensure that objectives of the organisation and office are met
  • liaising with professionals, owners, other departments and personnel to ensure that goals are met
  • advising senior management on matters requiring attention and implementing their decisions
  • managing paperwork, records and information associated with undertaking projects and running offices and practices
  • responding to inquiries concerning programs and services
  • setting, reviewing and controlling office functions

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