Indicative Skill Level:
Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
- AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3); or
- AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)
In New Zealand:
- NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
- NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)
In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks Include:
- answering customer inquiries for information about goods and services
- resolving customer complaints and problems with goods and services provided
- recording information about inquiries and complaints
- referring complex inquiries to supervisors
- arranging the despatch of information kits and brochures
Subcategory Jobs
Work and Live in Australia:
Get Your Skills Assessed for Skilled Migration Today!
To be eligible for skilled migration visas in Australia, it is mandatory to have your skills assessed for points tested visas, employer sponsored, graduate migrant, and temporary graduate.
Get your skills assessed by experienced professionals who will guide you through the process and maximize your chances of skilled migration to Australia.
Book a consultation
Book your Migration Consultation today and take the first step towards your dream life in Australia. Our experts are waiting to guide you every step of the way.
Book a consultation
Suite 131/101 Moray Street, South Melbourne, Victoria 3205, Australia.
Australian owned and operated.
Follow us
