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Bank Worker

Description

Receives deposits and pays out money in a financial or commercial institution, keeps records of transactions, issues receipts and cashes cheques.

Skill Level: 3

ANZSCO CODE - 552111

Major Group 5 - Clerical and Administrative Workers
Sub-Major Group 55 - Numerical Clerks
Minor Group 552 - Financial and Insurance Clerks
Unit Group 5521 - Bank Workers

Unit Group 5521: Bank Workers

Bank Workers receive deposits and pay out money in financial and commercial institutions, keep records of transactions, issue receipts and cash cheques.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • greeting customers, identifying their needs and answering customer inquiries
  • ensuring customers’ forms are filled in correctly and checking customers’ identification
  • accepting cash and cheques deposited by customers, verifying records and receipts, and crediting customers’ accounts
  • paying money to customers according to advice slips, cheques and negotiable documents, and debiting customers’ accounts
  • providing change, cashing cheques and recording transactions
  • opening and closing accounts for customers
  • balancing cash and advising supervisors of cash position and discrepancies
  • explaining and promoting bank services to customers and referring them to appropriate financial services

Occupations in this unit group

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