How to Check if a Migration Agent is MARA Registered
Before you trust anyone with your visa application, you need to verify that they are a MARA-registered migration agent. This guide shows you exactly how to check, what to look for, and what to do if your agent is not registered.
What is MARA Registration?
MARA stands for the Migration Agents Registration Authority — the Australian government body that regulates who can provide immigration assistance. Only MARA-registered agents are legally authorised to provide migration advice for a fee. Registration means the agent has completed a Graduate Diploma in Australian Migration Law and Practice, holds professional indemnity insurance, and is subject to a Code of Conduct enforced by the Office of the MARA (OMARA).
Step-by-Step: How to Verify MARA Registration
Step 1: Visit the Official OMARA Register
Go to the official Office of the MARA website. The register is publicly accessible and free to use. This is the only authoritative source for verifying registration — do not rely on third-party websites.
Step 2: Search by Name or Registration Number
Enter the agent’s full name or their MARA registration number (if they have provided it). The search will return their record if they are registered.
Step 3: Check the Status is “Current”
The most important thing to check is that their registration status shows “Current.” If the status shows “Cancelled,” “Suspended,” or “Expired,” they are not authorised to provide migration advice.
Step 4: Note Their Registered Business Details
Check that the registered business name and address match the agency or firm they claim to work for. This confirms they are who they say they are.
Step 5: Cross-Reference with Their Website
Compare the details on the register with the agent’s website or marketing materials. Legitimate agents will display their MARA registration number prominently.
Red Flags of Unregistered Agents
- No MARA number displayed — Legitimate agents display their registration number on their website, business cards, and office
- Guarantees visa approval — No agent can guarantee a visa will be granted
- Cash-only payments — Professional agents provide receipts and accept standard payment methods
- No written client agreement — MARA requires agents to provide a formal agreement before starting work
- Pressure to sign immediately — A reputable agent gives you time to consider your options
What to Do if You Have Used an Unregistered Agent
If you have already engaged an unregistered migration agent, take these steps:
- Stop working with them immediately — Do not provide any more documents or money.
- Report them to OMARA — The Office of the MARA investigates complaints about unregistered agents.
- Seek advice from a registered agent — A MARA-registered agent can review your case and advise on next steps. Our agents at Migration Expert can assess your situation during a consultation.
Frequently Asked Questions
Is it illegal to use an unregistered migration agent?
It is not illegal for you to use one, but it is illegal for an unregistered person to provide immigration assistance for a fee. Using an unregistered agent puts you at risk because you have no consumer protections.
Can a lawyer provide migration advice without MARA registration?
Australian lawyers who hold a current practising certificate are exempt from MARA registration when providing migration advice as part of their legal practice. However, it is still recommended to verify their credentials.
How often do MARA agents need to renew their registration?
MARA registration must be renewed annually. Agents must complete Continuing Professional Development each year and maintain professional indemnity insurance to renew.
All Migration Expert agents are MARA-registered and current. You can verify our senior agent Rashmika Gunasekera’s registration (MARA #2318185) on the official register at any time.
