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Special Care Workers
Unit Group
ANZSCO CODE - 4234

Special Care Workers provide care and supervision for children and young people in residential and institutional facilities, and provide care and support to people in refuges.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3); or

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or

In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification.

The occupation Hostel Parent in this unit group has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks Include:

  • planning and implementing programs of supervision and care for children and young people in residential care
  • supervising and arranging activities to enhance the physical, social, emotional and intellectual development of children and young people in residential care
  • waking children and young people and ensuring they are washed, dressed, fed and ready for educational and recreational activities
  • supervising children and young people during domestic activities such as eating meals and showering
  • maintaining discipline, enforcing regulations and behaviour standards, compiling disciplinary reports and assisting in implementing remedial measures
  • organising refuge accommodation
  • providing emotional support to residents of refuges
  • referring residents of refuges for health and welfare assistance
  • ensuring security of refuge

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