Management and Organisation Analysts
Unit Group
ANZSCO CODE - 2247

ICT Business Analysts are included in Unit Group 2611 ICT Business and Systems Analysts.

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

• assisting and encouraging the development of objectives, strategies and plans aimed at achieving optimal customer experience and satisfaction and the effective use of organisations’ resources and capabilities
• identifying business and organisational gaps and opportunities through application of continuous improvement and change methodologies
• analysing and evaluating current systems, capabilities and structures
• advising clients on recommendations based on analysis of current-state gaps to provide solutions to organisational problems
• preparing and recommending proposals to revise methods and procedures, alter work flows, redefine job functions and support organisational innovation and improvements
• assisting in implementing approved recommendations
• providing coaching and mentoring to individuals and teams to build specific capabilities