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ICT Network and Support Professionals
Minor Group

ICT Network and Support Professionals research, analyse, plan, design, install, monitor and maintain ICT systems to support the business needs of organisations and individuals.

Indicative Skill Level:

In Australia and New Zealand:

Most occupations in this minor group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks Include:

  • planning, designing, developing, configuring and commissioning networks and systems
  • analysing, evaluating and monitoring network infrastructure to ensure networks are configured to operate at optimal performance
  • troubleshooting and diagnosing network and system problems, and determining the most appropriate means of resolving problems and issues to improve system performance
  • monitoring the overall performance of systems to assess the need for updates, upgrades, enhancements, preventive maintenance and new systems, and recommending options for upgrading and improving the performance of systems
  • scheduling and conducting quality audit inspections

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