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Housekeepers
Unit Group
ANZSCO CODE - 8114

Housekeepers perform cleaning and housekeeping duties in hotels, motels and other commercial premises, and in private residences.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

  • cleaning the interior of buildings and the immediate outside areas
  • sweeping, mopping and polishing floors, vacuuming and shampooing carpets, and cleaning curtains and upholstered furniture
  • dusting and polishing furniture, fixtures and fittings
  • picking up rubbish, emptying garbage containers, and taking contents to waste areas for removal
  • restocking minibars and replenishing items such as drinking glasses, writing equipment, linen and groceries
  • stripping and making beds, and changing bed linen
  • maintaining kitchens, washing dishes and cooking utensils, and cleaning appliances, cupboards, counters, pantries and floors
  • picking up, sorting, washing, drying, ironing and mending linen and clothes
  • preparing and cooking meals, setting and clearing tables, and serving food and beverages
  • taking care of household pets and plants, receiving visitors, answering telephones, delivering messages, and shopping for groceries

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